Payments are made via Paypal in US dollars.
Payment must be made in full* and have cleared before the item is shipped.
If you are having any issues with Paypal, please do not hesitate to contact me and I will attempt to assist you in anyway that I can.
Within Ontario, Canada 13% tax applies
Items shipping outside of Ontario Canada are not charged tax.
*Custom orders are either paid in full or a deposit of half down is required. Remaining amount is due upon completion then, the custom piece ships out.
Please note: while I make every effort to respond to messages. I may be unable to respond to your every inquiry immediately.
If a Custom order has been placed, and we've discussed the piece, design, size, etc., and you've confirmed the go-ahead for a listing, and the listing was made and the purchase completed. Any changes need to take place within 24hrs of payment. After that it is likely materials have been purchased, and any cancellation or refund will be less these material fees (if applicable).
You will hear from me concerning your Custom order in approximately 5 business days with an update (unless we've discussed other arrangements). Thank you for your consideration.